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Privacy Policy

This Privacy Policy explains how Scr66 Casino may collect, use, store and protect information when you visit the website, create an account, use casino services or contact support. It is intended for players in Australia and should be read together with the website’s other applicable terms and conditions. By using the website, you acknowledge that information may be handled as described below. We aim to collect information fairly, use it for clear purposes and take reasonable steps to protect it.

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Information we may collect

To provide online casino services, Scr66 Casino may handle information that identifies you, relates to your account or describes how you use the website. The information collected will depend on the services you use, the checks required and the choices you make. Some information is provided directly by you, while other information may be collected automatically when you visit or interact with the website.

Contents

Account and contact information

This may include your name, date of birth, residential or contact details, username, account credentials, communication preferences and other details needed to establish and manage your player account. We may also keep information you provide when you contact customer support, submit a question, make a complaint or otherwise communicate with us.

Identity and verification information

Where checks are required, we may request identity or age verification information and supporting documents. This can include information from identity documents, proof of address, information about your source of funds where appropriate, and records of checks completed. These measures help confirm that an account is being used by the correct person and support safer, lawful operation of the service.

Payment and transaction information

We may record deposits, withdrawals, wagers, winnings, bonuses where applicable, account balances and other transaction activity. Payment providers or financial service providers may process payment details on our behalf. We may receive information about the status and result of a payment without necessarily storing complete payment card or account details ourselves.

Technical, device and usage information

When you use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, approximate location, language settings, referring pages, pages viewed, access times and information about how you interact with the website. This information may be combined with account or transaction records where necessary for security, service operation and support.

How we use information

Personal information should only be used for appropriate and connected purposes. Depending on the circumstances, Scr66 Casino may use information for the following purposes:

  • Creating, maintaining and administering your player account.
  • Providing casino games, account features, payment functions and customer support.
  • Confirming your identity, age and eligibility to use the service.
  • Carrying out security, anti-fraud, anti-money-laundering and responsible gaming checks.
  • Processing deposits, withdrawals, account adjustments and other transactions.
  • Investigating suspicious, unauthorised or prohibited activity and protecting the website, players and service providers.
  • Communicating with you about your account, transactions, service notices, security matters, policy updates and support requests.
  • Sending marketing or promotional communications where permitted and where you have agreed to receive them, subject to your preferences.
  • Understanding website use, improving performance, testing features and developing a more reliable player experience.
  • Meeting legal, regulatory, accounting, tax, record-keeping and other compliance obligations that apply to the service.
  • Establishing, exercising or defending legal rights, handling disputes and enforcing applicable terms.

We may use automated tools or checks to identify unusual activity, protect accounts and support verification. Where a decision has a significant effect on your access or account, you may contact support to ask for further information about the relevant process, subject to security, legal and operational restrictions.

Marketing choices

You can choose not to receive marketing communications or withdraw your consent where marketing is based on consent. You may use an unsubscribe option included in a marketing message, adjust available account preferences or contact support@scr66casino.click. You may still receive essential service communications, such as security alerts, transaction notices or important information about your account.

Cookies, sharing and information security

Cookies and similar technologies

The website may use cookies and similar technologies to keep you signed in, remember settings, support security, measure website performance and understand general usage. Some cookies are necessary for core functions, while others may help with analysis, preferences or relevant communications. Cookies may be placed by the website or by service providers operating features on our behalf.

You can manage, block or delete cookies through your browser settings. If you restrict necessary cookies, some account or website functions may not work correctly. Browser settings vary, so you should refer to your browser’s help information for instructions.

When information may be shared

Information may be shared with service providers that help operate the website and provide services such as hosting, customer support, identity verification, payment processing, fraud prevention, security, analytics and communications. These providers should only use information for authorised purposes and may be required to protect it.

Information may also be disclosed where reasonably necessary to meet legal or compliance requirements, respond to lawful requests, protect players or the public, investigate fraud or security incidents, enforce applicable terms, or establish and defend legal claims. If the business or relevant services change ownership or structure, information may be transferred as part of that change, subject to appropriate protections.

Protecting information

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. These measures may include access controls, authentication processes, monitoring, secure transmission and appropriate handling procedures. No online service can guarantee complete security, so you should use a strong, unique password, keep account details private and contact support promptly if you suspect unauthorised activity.

Your privacy rights and data requests

Depending on your circumstances and applicable privacy requirements, you may have rights relating to personal information held about you. These rights are not always absolute and may be affected by identity checks, legal obligations, security requirements, the rights of other people or the need to retain certain records.

  • Access: ask for information about the personal data we hold about you and, where appropriate, request a copy.
  • Correction: ask us to correct or update information that is inaccurate, incomplete or out of date.
  • Deletion: ask us to delete personal information where it is no longer needed or where another valid basis for deletion applies.
  • Marketing consent: withdraw consent to marketing communications at any time, without affecting processing that is necessary to operate your account or meet legal obligations.
  • Restriction or objection: in suitable circumstances, ask us to limit certain processing or object to particular uses of your information.
  • Complaint: raise a privacy concern with us so it can be reviewed and addressed.

To exercise access, correction, deletion or marketing consent rights, contact support@scr66casino.click. Please explain your request clearly and provide enough information to help us identify your account. We may ask for reasonable information to verify your identity before responding. This protects your information from being disclosed to someone who is not authorised to receive it.

We will consider requests and respond within a reasonable period, subject to applicable requirements and practical limitations. If information cannot be deleted or access cannot be provided, we will generally explain the reason where permitted. For example, some records must be kept for a period required by law even after an account is closed. Records may also need to be retained to prevent fraud, resolve disputes, complete transactions, meet accounting requirements or protect legal rights.

Data retention and international handling

Personal information is kept only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted. Retention periods depend on the type of information, why it was collected, account activity, security needs and legal obligations. Closing an account does not automatically result in immediate deletion of every record.

Some service providers may handle information from locations outside Australia. Where information is transferred or accessed internationally, reasonable steps should be taken to protect it and ensure that handling remains consistent with applicable privacy requirements. Information may also be stored in systems managed by third-party technology or service providers.

Policy updates

This Privacy Policy may be updated when services, technology, privacy practices or legal requirements change. The current version will apply to information handled after it is published on the website. We encourage you to review this page from time to time. If an update is significant, additional notice may be provided where appropriate.